Technical support

As a GRAITEC Advantage member, you will have assistance in the day-to-day use of your software. GRAITEC's technical support service is available by phone, fax or e-mail.

Technical tasks

Several Technical Support units were created to assist you in the daily use of your software.
Their tasks include:

• Guiding you in using your software
• Helping you design/model your structures
• Forwarding your various comments, suggestions and requests, to the appropriate departments
• CAD/Design projects

A team of professionals

GRAITEC support engineers are all professionals in the structural design and analysis field.
Their functions are:

• Technical support
• Assistance with CAD and design projects
• Software validation and testing
• Writing software technical specifications

Depending on the region, technical support may be provided either by a GRAITEC engineer or by one of our accredited partners.