As a GRAITEC Advantage member, you will have assistance in the day-to-day use of your software. GRAITEC's technical support service is available by phone, fax or e-mail.
Several Technical Support units were created to assist you in the daily use of your software.
Their tasks include:
- Guiding you in using your software
- Helping you design/model your structures
- Forwarding your various comments, suggestions and requests, to the appropriate departments
- CAD/Design projects
A team of professionals
GRAITEC support engineers are all professionals in the structural design and analysis field.
Their functions are:
- Technical support
- Assistance with CAD and design projects
- Software validation and testing
- Writing software technical specifications
Depending on the region, technical support may be provided either by a GRAITEC engineer or by one of our accredited partners.