GRAITEC Jobs

Jobs






GRAITEC offers a dynamic, ambitious, and high growth potential work environment coupled with the opportunity to add a commercial flavor to your engineering background. Competitive salary + performance bonus matching experience. Only candidates deemed suitable shall be contacted.


Technical Support Engineer - Structural Analysis and Design

GRAITEC, an international software developer for the construction industry, is looking for a Technical Support Engineer, with a civil engineering degree, for its Montreal office.

Title: Technical Support Engineer - Structural Analysis and Design
Location: Longueuil, Québec

Role/Purpose

The Technical Support Engineer assists customers using Graitec's Advance Design America (ADA) software, who are having modeling or analysis problems. These inbound customer requests arrive by telephone and email. With their engineering expertise, they also contribute to the improvement of the ADA software by helping software developers implement new functionalities based on customer needs.

Duties and Responsibilities
  • Processing and managing technical support calls and e-mails from customers that encounter difficulties using ADA modeling and analysis functionalities.
  • Answering customer questions on the modeling and analysis and resolving the problems.
  • Maintaining the in-house FAQ database composed of common user questions and answers.
  • Creating detailed guides to reduce the number of technical support calls while maintaining a high level of service to Graitec's engineering clients.
  • Suggesting modifications and improvements to the software to satisfy customer needs.
  • Using the online meeting tools to guide the customers through solutions.
Job Requirements
  • Bachelor's degree in civil engineering (specialized in structures) is mandatory.
  • Master's degree in structural engineering is an asset.
  • Excellent French and English speaking and writing.
  • Ability to manage many projects.
  • Working knowledge of Advance Design America (formerly VisualDesign).
Additional Helpful Knowledge
  • Practical knowledge of other structural analysis and design software.
  • AutoCAD®.

Please send your resume to charles.carbonneau@graitec.ca

Applications Specialist, Steel Detailing

Title: Applications Specialist, Steel Detailing
Location: Lowell, Massachusetts

Role/Purpose

GRAITEC Applications Specialists participate in all phases of the sales cycle by working closely with the sales team to demonstrate how GRAITEC solutions help customers address issues and achieve business goals. The GRAITEC Applications Specialists propose solutions based on their strong industry knowledge, in-depth product knowledge, and business acumen. They thoroughly understand the capabilities of the GRAITEC solutions and the business benefits customers can realize by implementing those solutions. A GRAITEC Applications Specialist functions as a trusted advisor to the customer.

Duties and Responsibilities:

  • Communicate product features and benefits in pre-sales situations.
    Present GRAITEC products to prospective customers in the form of demonstrations. Demonstrations may be live, or via Web-based tools. Also provides customer consultation, support and product presentations at industry specific trade shows.
  • Business Assessments of Customers.
    Conduct assessments of customer's business processes and matches solutions to meet their needs.
  • Provide product demonstrations in customer facing events.
    Conduct professional product presentations and demonstrations in small and large forums that are GRAITEC-sponsored in order to generate sales and meet revenue objectives.
  • Partner with GRAITEC Authorized Resellers.
    Provide customer facing presentations in the form of partner seminars and workshops. Work with GRAITEC Authorized Reseller technical staff to ensure they are proficient GRAITEC software tools. Work with them to grow, refine, and enhance their demonstration and presentation skills.

Required Skills and Experience:

A Steel Detailer with:
  • At least 3 years of design experience in steel detailing
  • Bachelor degree is preferred.

The candidate should possess:
  • Excellent oral and written communication skills
  • Ability to work independently and manage multiple projects
  • Pre-sales demonstration experience a plus
  • Comfortable presenting in front of large audiences
  • Ability to travel

Software knowledge and capabilities:
  • Expert knowledge of AutoCAD.
  • Working knowledge of one or more CAD design programs including, but not limited to: GRAITEC Advance Steel, Revit, Strucad, SDS/2 and Tekla.

Please send resumes to dan.monette@graitec.com


Applications Specialist, Structural Concrete

GRAITEC, an international software developer for the construction industry, is looking for a concrete detailer for its Montreal office.

Title: Applications Specialist, Structural Concrete
Location: Montreal, Quebec

Role/Purpose

GRAITEC Applications Specialists participate in all phases of the sales cycle by working closely with the sales team to demonstrate how GRAITEC solutions help customers address issues and achieve business goals. The GRAITEC Applications Specialists propose solutions based on their strong industry knowledge, in-depth product knowledge, and business acumen. They thoroughly understand the capabilities of the GRAITEC solutions and the business benefits customers can realize by implementing those solutions. A GRAITEC Applications Engineer functions as a trusted advisor to the customer.

Duties and Responsibilities:

  • Communicate product features and benefits in pre-sales situations.
    Present GRAITEC products to prospective customers in the form of demonstrations. Demonstrations may be live, or via Web-based tools. Also provides customer consultation, support and product presentations at industry specific trade shows.
  • Business Assessments of Customers. Conduct assessments of customer's business processes and matches solutions to meet their needs.
  • Provide product demonstrations in customer facing events.
    Conduct professional product presentations and demonstrations in small and large forums that are GRAITEC-sponsored in order to generate sales and meet revenue objectives.
  • Partner with GRAITEC Authorized Resellers. Provide customer facing presentations in the form of partner seminars and workshops. Work with GRAITEC Authorized Reseller technical staff to ensure they are proficient in supporting and demonstrating GRAITEC software tools. Work with them to grow, refine, and enhance their abilities.
  • Provide excellent telephone and Web-based technical support to customers and resellers.

Required Skills and Experience:

  • At least 3 years of design experience in rebar detailing.
  • Bachelor degree is preferred.

The candidate should possess:
  • Excellent English oral and written communication skills.
  • Ability to work independently and manage multiple projects.
  • Pre-sales demonstration experience.
  • Ability to travel extensively.

Software knowledge and capabilities:
  • Expert knowledge of AutoCAD.
  • Working knowledge of one or more CAD design programs including, but not limited to: GRAITEC Advance Concrete, Revit, RebarCAD, and Tekla.

Please send resumes to dan.monette@graitec.com